Some top tips for ensuring employee and business wellbeing in 2024, from Fiona Armstrong, Chief People Officer, Moneypenny

Moneypenny, leaders in outsourced calls and communications has been consistently recognised for its people strategy, and its leadership team firmly believes that employee wellbeing and satisfaction is central to achieving business success in 2024 and […]


73% of HR Shared Services leaders do not feel that an HR qualification is a prerequisite for an HR adviser role

25% agreed they regularly source talent from non-HR backgrounds In the past 12 months, 59% of new joiners were from a Customer Service background, followed by Operations at 57% Despite that, the majority of HRSS […]

Employee Engagement

Employees who feel well-supported by their line manager are 3.4 times more engaged at work

Two most important line manager skills identified in data collected from c50,000 employees across UK-based organisations Employees who feel trusted by their line managers are far more engaged compared to those who don’t (81% vs […]


Developing exceptional leaders is key to creating a compassionate workplace culture and excellent patient care

Sue Forsey, Director of IT at Maidstone and Tunbridge Wells Trust (MTW), is on a journey to becoming an exceptional leader, after recently joining the Trust’s innovative leadership programme. Sue has recently taken part in […]